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Avaya Certifications

ACIS

Avaya Certified Implementation Specialist

Last Updated: Mar 28, 2017
Total Exams: 12

ACIS Details

ACS

Avaya Certified Specialist

Last Updated: Mar 22, 2017
Total Exams: 6

ACS Details

ACSS

Avaya Certified Support Specialist

Last Updated: Mar 26, 2017
Total Exams: 10

ACSS Details

APDS

Avaya Professional Design Specialist

Last Updated: Mar 27, 2017
Total Exams: 3

APDS Details

APSS

Avaya Professional Sales Specialist

Last Updated: Mar 13, 2017
Total Exams: 3

APSS Details

ASPS

Avaya Support Professional Specialist

 
 

ASPS Details

Avaya Aura

Avaya Aura

Last Updated: Mar 28, 2017
Total Exams: 9

Avaya Aura Details

Avaya Certification

Avaya Certification

Last Updated: Mar 23, 2017
Total Exams: 14

Avaya Certification Details

Avaya Specialist

Avaya Specialist Certification Exams

 
 

Avaya Specialist Details

PA

Product Authorization

 
 

PA Details

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AVAYA COMPANY PROFILE

Avaya provides communication solutions globally to companies worldwide. Their products and services include contact centers, networking, integrated communication systems. The company helps to convey the accurate information at the right time, therefore assisting the businesses to improve on their real time delivery by convalescing in an effective manner. The solutions aids in solving decisive business challenges. The standards set are open and clients can choose what options would be viable for them to invest in. The aim of Avaya is to enable flawless and effective technological collaborations.

Avaya can supply short term as well as long term IT solutions to businesses with multi-vendor needs. Clients are looking for return on their investments by ways of implementing high standard communication systems, which could in turn dramatically increase growth and widen collaborations.

The company focuses on the following businesses:

  • Unified Communication: Employee productivity, Customer services, overall reduction in costs are some of the increased benefits that come about when implementing Avaya's unified communication solutions.
  • Contact Center: Being a global leader in the field of customer service means that, Avaya's customer communication solutions need to be efficient, reliable and scalable, irrespective of the form of media or used. The Avaya Aura Contact Center Suite is the solution to providing well customized individual solutions.
  • Small and Medium Enterprise: The global, award winning, Avaya IP Office offers Small and Medium Enterprises solutions which will help them to streamline information within the divisions.
  • Networking: Avaya data system collection is intended to deal with networking issues. What sets them apart from their competitors are three factors; flexibility, efficiency and performance.
  • Avaya Client Services: The service follows the system of assessment, planning, designing, then implementing and finally leads to customized and long term sustainable solutions.

Avaya Technologies

Avaya technology assists in removing complication from network operations. On the Avaya network, the performance of desktop videos, PIC compliance, call center casting, show better functioning.

  • Software-Defined Networking: This Software -Defined Data Center framework helps to migrate easily to automated cloud based services. The single interface helps to store and customize networking resources in a matter of minutes. In a mixed vendor surroundings, the common solutions provided by Avaya are applicable and widely accepted.
  • Network Visualization: Avaya allows the client to design, control and handle their networks so as to avoid slow functioning of applications and services. Avaya Fabric Connect helps prevent, improve and eliminate complexities; consequently improving on network time and reducing operational costs.
  • Data Center: The Avaya Virtual Enterprise Network Architecture (VENA) transforms the network with solutions that can get used to business requirements and opportunity.
  • Avaya Campus Unified Access: The solution steers productivity and gives dependable access to the applications in a cost effective way.
  • Avaya Video Surveillance: with its original Fabric Connect technology, aids the customer to understand the true potential of IP video surveillance technology. It eradicates the restriction and difficulty experience when using the traditional network offerings.

Avaya Certification and its importance

Avaya offers a five level credential program that is targeted to improve and increase the individual's proficiency levels and further categorize them as a beginner to an expert. The various level certifications from the highest level is titled as Avaya Certified Solutions Architect(ACSA), Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist and Avaya Professional Design Specialist.

The individual, who masters the technological and support knowledge offered by Avaya credential program, will be able to help solve all business communication issues; therein being able to confidently keep pace with the changing needs in the telecommunication sectors. The individual will be required to set up, maintain and manage Avaya solutions.

The certification program gives the professional an opportunity to enhance their knowledge and increase their skills level. The five-level credentials are designed to suit three kinds of audiences. The distinctions are important so as to be able to focus on the specific improvement on the skills set when pursuing as well as when hiring is to be considered. The Avaya Partners and Associate constitute the first and second level. There are those that have proven their ability to design and sell Avaya industry solutions.

Individuals who have been able to show their competency skills in maintaining, implementing, and managing the comprehensive solutions make up the third and the fourth category of the certified program. The individuals who that have been able to probe their capability in all aspects of Avaya product and solutions will be considered a certified solutions architect.

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